Privacy Policy
Last updated: August 31, 2026
1. Information We Collect
We collect information you provide directly to us when you register a vendor account, manage inventory, record orders, save customer measurements, or communicate with our support team. This includes:
- Account Data: Business name, store handle, phone number, email address, physical location.
- Commerce Data: Product listings, variant prices, bespoke demands, fabric material records, customer notes, and measurements.
- Transaction Data: Subscription payment references processed securely via Paystack.
2. How We Use Your Information
We use the data collected to:
- Provide, maintain, and improve the Vendra dashboard, inventory tools, and public storefronts.
- Enable instant WhatsApp message linking between you and your customers.
- Process subscription upgrades and send critical system alerts.
- Generate anonymized platform analytics to optimize service speed and uptime.
3. Data Security & Cookies
We implement industry-standard encryption, HTTP-only secure session cookies, and strict database query sanitization. We do not sell your personal data or your customers' contact details to third-party advertisers.
4. Third-Party Service Providers
We work with trusted third-party providers for hosting (MongoDB Atlas), media storage (Cloudinary), and payment processing (Paystack). Each provider adheres to strict privacy and data security compliance standards.
5. Your Rights & Data Export
You retain ownership of all customer lists, measurement files, and product catalogs stored in your account. You can update your details or request account closure at any time by contacting privacy@vendra.ng.